YEAR 2023 CHINESE MID-AUTUMN FESTIVAL AND CHINA’S NATIONAL HOLIDAY
20/09/2023Guangzhou warehouse will be closed from 28th SEPT – 2nd OCT 2023, (5Days) for Chinese Mid-Autumn Festival and China National Holiday and resume operation on 03rd Oct 2023 (Tuesday).
YEAR 2023 MALAYSIA’S NATIONAL DAY HOLIDAY
28/08/2023Please be informed that MALAYSIA CUSTOMER SERVICE will be off on (31ST AUGUST 2023， THURSDAY) due to MALAYSIA’S NATIONAL HOLIDAY, CS Operation will be back to normal on (1ST SEPTEMBER 2023， FRIDAY).
Shipping Fee Decrease for AIR Shipments & LCL (WEST) HEAVY SEA
10/07/2023Due to the recent recovery and stabilization of sea shipping costs, after our observation and discussion, company decided to decrease the Normal LCL SEA HEAVY (West Malaysia) Freight TO RM380-350 /CBM, and a decrease of 5-15% on Air Freight. The new prices will take effect on 12.00AM, 10th/JULY/2023.
YEAR 2023 HARI RAYA HAJI HOLIDAY ANNOUNCEMENT
27/06/2023Malaysia CS Operation will be off for Public Holiday on 29th JUN 2023 (Thursday) and resume operation on 30th JUN 2023 (Friday).
YEAR 2023 DUMPLING FESTIVAL HOLIDAY NOTICE
16/06/2023Please be informed that GuangZhou Baiyun warehouse will be off on (22nd JUNE 2023，Thursday) due to CHINA DUMPLING Festival.
168 Topup Bonus Campaign
25/05/2023CAMPAIGN PERIOD
01.06.2023 to 30.06.2023
OFFER
FOR EVERY RM1000.00 TOP UP WITH US WE GIVE YOU A VOUCHER WORTH RM 80.00
FOR EVERY RM500.00 TOP UP WITH US WE GIVE YOU A VOUCHER WORTH RM 30.00
VALIDITY OF VOUCHER
60 DAYS FROM ISSUANCE DATE
DEVICE
IOS, ANDROID
FREIGHT
For all freight from BOXKU GuangZhou to Malaysia
PAYMENT
All Payment Methods
T&C
Each BOXKU User Account can only use this voucher once, regardless of the
number of accounts owned by the user.
This voucher is valid for any amount per transaction.
BOXKU reserves the right to vary and amend these Terms & conditions at any
time without prior notice.
This voucher cannot be exchange with cash or its equivalent and shall be
redeemed in full value per transaction.
Any balance within the voucher not utilised fully shall not be refunded and
will be forfeited.
Any money top-up/transfer within campaign period shall not be eligible for
any refund even during termination of BOXKU User Account.
YEAR 2023 LABOUR DAY HOLIDAY ANNOUNCEMENT
28/04/2023GUANGZHOU WAREHOUSE:
Guangzhou warehouse will be closed from 29th
April until 1st May 2023 and resume operation on 2nd May 2023 (Tuesday).
MALAYSIA OPERATION:
Malaysia Operation will be off for Public
Holiday from 30th April to 1st May 2023 and resume operation on 2nd May 2023
(Tuesday).
YEAR 2023 HARI RAYA AIDILFITRI HOLIDAY NOTICE
09/04/2023Please be informed that MALAYSIA CUSTOMER SERVICE will be off on (21/04/2023 - 24/04/2023) due holiday and Replacement of HARI RAYA HAJI HOLIDAY, CS Operation will be back to normal on (25th April 2023, TUESDAY ).
YEAR 2023 CHINA QingMing FESTIVAL HOLIDAY NOTICE
24/03/2023Please be informed that GuangZhou Baiyun BOXKU Warehouse will be off on 5th APRIL 2023 due to QingMing Festival and resume operation on 6th APRIL 2023 (THURSDAY).
Platform privacy features make it unable to identify the recipient's name
21/02/2023Recently, the warehouse has received many packages without the recipient's name and phone number. This is because platforms such as Taobao, Pinduoduo, and Douyin have automatically started privacy protection, which prevents the warehouse from sorting the packages and puts them in a no-man's zone. You need to manually turn off the privacy protection function.
The full name of the recipient cannot be displayed after turning on Order Number Protection
All you have to do is go to Taobao and other platforms and follow these steps to disable it:
- 1. click on "My Taobao" in the lower right corner
- 2. click on "Settings" in the upper right corner to enter the settings page.
- 3. Click on "Privacy" and find "Order number protection" to enter the editing page.
- 4. Select "Express pick-up is affected" to turn off the order number protection.
Repeat the above steps to turn off the privacy protection function for other platforms, and then click "Submit".
YEAR 2023 CHINESE NEW YEAR HOLIDAY
22/12/2022GUANGZHOU WAREHOUSE
Guangzhou warehouse will be closed from 19th JAN -29th JAN 2023 (11DAYS),
for CHINESE NEW
YEAR Holiday and resume operation on 30th JAN 2023 (MONDAY).
*LAST DAY FOR AIR FREIGHT COLLECTION/DISPATCH WILL BE 14th JAN 2023
(SATURDAY)
*LAST DAY FOR SEA LCL FREIGHT COLLECTION/DISPATCH WILL BE 12th JAN 2023
(THURSDAY)
MALAYSIA BOXKU OPERATION
Malaysia BOXKU CS Operation will be
closed from 20th JAN -30th JAN 2023 (11DAYS), for CHINESE
NEW YEAR Holiday and resume operation on 31th Jan 2023 (TUESDAY).
*Friendly Reminder - Please do arrange for despatching as soon as possible
to avoid parcel
delay.
RM100 Topup Bonus Campaign
05/12/2022CAMPAIGN PERIOD
10.12.2022 to 30.12.2022
OFFER
FOR EVERY RM1000.00 TOP UP WITH US WE GIVE YOU A VOUCHER WORTH RM100.00
VALIDITY OF VOUCHER
60 DAYS FROM ISSUANCE DATE
DEVICE
IOS, ANDROID
FREIGHT
For all freight from BOXKU GuangZhou to Malaysia
PAYMENT
All Payment Methods
T&C
Each Boxku User Account can only use this voucher once, regardless of the
number of accounts owned by the user.
This voucher is valid for any amount per transaction.
Boxku reserves the right to vary and amend these Terms & conditions at any
time without prior notice.
This voucher cannot be exchange with cash or its equivalent and shall be
redeemed in full value per transaction.
Any balance within the voucher not utilised fully shall not be refunded and
will be forfeited.
Any money top-up/transfer within campaign period shall not be eligible for
any refund even during termination of Boxku User Account.
RM40 Topup Bonus Campaign
05/12/2022CAMPAIGN PERIOD
10.12.2022 to 30.12.2022
OFFER
FOR EVERY RM500.00 TOP UP WITH US WE GIVE YOU A VOUCHER WORTH RM40.00
VALIDITY OF VOUCHER
60 DAYS FROM ISSUANCE DATE
DEVICE
IOS, ANDROID
FREIGHT
For all freight from BOXKU GuangZhou to Malaysia
PAYMENT
All Payment Methods
T&C
Each Boxku User Account can only use this voucher once, regardless of the
number of accounts owned by the user.
This voucher is valid for any amount per transaction.
Boxku reserves the right to vary and amend these Terms & conditions at any
time without prior notice.
This voucher cannot be exchange with cash or its equivalent and shall be
redeemed in full value per transaction.
Any balance within the voucher not utilised fully shall not be refunded and
will be forfeited.
Any money top-up/transfer within campaign period shall not be eligible for
any refund even during termination of Boxku User Account.
RM111 Topup Bonus Campaign
01/11/2022CAMPAIGN PERIOD
01.11.2022 to 30.11.2022
OFFER
FOR EVERY RM1000.00 TOP UP WITH US WE GIVE YOU A VOUCHER WORTH RM111.00
VALIDITY OF VOUCHER
60 DAYS FROM ISSUANCE DATE
DEVICE
IOS, ANDROID
FREIGHT
For all freight from BOXKU GuangZhou to Malaysia
PAYMENT
All Payment Methods
T&C
Each Boxku User Account can only use this voucher once, regardless of the
number of accounts owned by the user.
This voucher is valid for any amount per transaction.
Boxku reserves the right to vary and amend these Terms & conditions at any
time without prior notice.
This voucher cannot be exchange with cash or its equivalent and shall be
redeemed in full value per transaction.
Any balance within the voucher not utilised fully shall not be refunded and
will be forfeited.
Any money top-up/transfer within campaign period shall not be eligible for
any refund even during termination of Boxku User Account.
YEAR 2022 MALAYSIA’S DEEPAVALI HOLIDAY
23/10/2022Please be informed that MALAYSIA CUSTOMER SERVICE will be off on (24th OCTOBER 2022， MONDAY) due to MALAYSIA’S DEEPAVALI HOLIDAY, CS Operation will be back to normal on (25th OCTOBER 2022, TUESDAY).
YEAR 2022 CHINA’S NATIONAL HOLIDAY AND BOXKU APP MAINTAINANCE
22/09/2022GUANZHOU WAREHOUSE
Guangzhou warehouse will be closed from 01st OCT - 4th Sept 2022 for China
National Holiday
and resume operation on 05th Oct 2022 (Wednesday).
MALAYSIA OPERATION DUE TO BOXKU APP MAINTAINANCE
Malaysia CS Operation will be impacted due to BOXKU APP Maintenance. BOXKU
APP will be
down for 3 days from 01st OCT to 03rd OCT 2022 and operation will be back to
normal on 4th OCT
2022 (TUESDAY).
YEAR 2022 MALAYSIA DAY HOLIDAY
14/09/2022Malaysia Operation will be off for Malaysia Day Public Holiday on 16 Sept 2022 and resume operation on 17th Sept 2022 ( Saturday).
YEAR 2022 CHINA’S MID- AUTUMN FESTIVAL HOLIDAY
03/09/2022Guangzhou warehouse will be closed from 09th Sept - 10th Sept 2022 for China Mid – Autumn Holiday and resume operation on 12nd Sept 2022 (Monday).
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