Announcement

YEAR 2022 CHINA’S NATIONAL HOLIDAY AND BOXKU APP MAINTAINANCE

22/09/2022

GUANZHOU WAREHOUSE
Guangzhou warehouse will be closed from 01st OCT - 4th Sept 2022 for China National Holiday and resume operation on 05th Oct 2022 (Wednesday).

MALAYSIA OPERATION DUE TO BOXKU APP MAINTAINANCE
Malaysia CS Operation will be impacted due to BOXKU APP Maintenance. BOXKU APP will be down for 3 days from 01st OCT to 03rd OCT 2022 and operation will be back to normal on 4th OCT 2022 (TUESDAY).


YEAR 2022 MALAYSIA DAY HOLIDAY

14/09/2022

Malaysia Operation will be off for Malaysia Day Public Holiday on 16 Sept 2022 and resume operation on 17th Sept 2022 ( Saturday).


YEAR 2022 CHINA’S MID- AUTUMN FESTIVAL HOLIDAY

03/09/2022

Guangzhou warehouse will be closed from 09th Sept - 10th Sept 2022 for China Mid – Autumn Holiday and resume operation on 12nd Sept 2022 (Monday).

YEAR 2022 MALAYSIA’S NATIONAL DAY HOLIDAY

28/08/2022

Please be informed that MALAYSIA CUSTOMER SERVICE will be off on (31ST AUGUST 2022, WEDNESDAY) due to MALAYSIA’S NATIONAL HOLIDAY, CS Operation will be back to normal on (1ST SEPTEMBER 2022, THURSDAY).

Shipping Fee Decrease for LCL SEA & AIR Shipments (West Malaysia)

30/07/2022

Due to the recent recovery and stabilization of sea shipping costs, after our observation and discussion, company decided to decrease the Normal LCL SEA HEAVY (West Malaysia) Freight of RM40-60 from RM460/CBM TO RM420-400 /CBM, Lite Sea freight from RM6.2 TO RM 5.5/KG, and a decrease of 5-10% on Air Freight. The new prices will take effect on 12.00AM, 1ST/AUGUST/2022.


Shipping Fee Decrease for LCL HEAVY SEA (West Malaysia)

05/07/2022

Due to the recent recovery and stabilization of sea shipping costs, after our observation and discussion, company decided to decrease the Normal LCL SEA HEAVY (West Malaysia) Freight from RM500/CBM TO RM460/CBM. The new prices will take effect on 12.00AM, 06/07/2022.


YEAR 2022 HARI RAYA HAJI HOLIDAY NOTICE

05/07/2022

Please be informed that MALAYSIA CUSTOMER SERVICE will be off on (11ST JULY 2022, MONDAY ) due to Replacement of HARI RAYA HAJI HOLIDAY, CS Operation will be back to normal on (12nd JULY 2022, TUESDAY ) .

Batteries Products Are Temporary Not Accepted

16/06/2022

Batteries, Robots, Product with large capacity batteries will not be accepted for Air and Sea Freight now. Flammable and explosive dangerous goods are strictly inspected by custom recently.


YEAR 2022 DUMPLING FESTIVAL HOLIDAY NOTICE

28/05/2022

Please be informed that GuangZhou Baiyun warehouse will be off on (3rd JUNE 2022, Friday) due to DUMPLING Festival.

*Friendly Reminder - Please do arrange for despatching as soon as possible to avoid parcel delay.


YEAR 2022 LABOUR DAY AND HARI RAYA HOLIDAY ANNOUNCEMENT

25/04/2022

GUANZHOU WAREHOUSE
Guangzhou warehouse will be closed from 30th April until 3rd May 2022 and resume operation on 4th May 2022 (Wed).

MALAYSIA OPERATION
Malaysia Operation will be off for Public Holiday from 1st May to 4th May 2022 and resume operation on 5th May 2022 (Thursday).

*Friendly Reminder - Please do arrange for despatching as soon as possible to avoid parcel delay.


YEAR 2022 QingMing FESTIVAL HOLIDAY NOTICE

03/04/2022

Please be informed that GuangZhou Baiyun warehouse will be off on 5th APRIL 2022 due to QingMing Festival.


Shipping Fee Decrease for LCL HEAVY SEA (West Malaysia) & RM0.50/KG fee Increase for Normal AIR (West Malaysia).

14/03/2022

Due to the recent recovery and stabilization of sea shipping costs, after our observation and discussion, company decided to decrease the Normal LCL SEA HEAVY (West Malaysia) Freight from RM540/CBM TO RM500/CBM. Meanwhile Increase of RM0.50/KG for Normal AIR Freight (West Malaysia) The new prices will take effect on 12.00AM, 15/03/2022.


Shipping Fee Decrease for LCL SEA & AIR Shipments

22/02/2022

Due to the recent recovery and stabilization of shipping costs, after our observation and discussion, company decided to decrease the freight price. The new prices will take effect on 12.00AM, 23/FEB/2022.


Rate Adjustment for LCL Shipments

24/11/2021

Due to the recent dramatic upswing of sea freight prices and container capacity constraint in China, our company has decided to revise the shipping rate accordingly as below:

Effective for invoice issued from 6PM 25/11/2021
China ( Guangzhou) to West Malaysia : From RM530/M3 TO RM 590/M3

We Apologize for any inconveniences caused


YEAR 2022 & CHINESE NEW YEAR HOLIDAY NOTICE

28/12/2021
New Year 2022 Holiday

1ST-2ND JAN 2022, Off day for Malaysia and China Warehouse.

Chinese New Year Holiday

Guangzhou Warehouse: Off operation from 29/1/2022 to 7/2/2022.
Customer Service: Off operation from 29/1/2022 to 7/2/2022.

West Malaysia delivery Schedule

Selangor Area (Postcode 4-6) : Off operation from 29/1/2022- 7/2/2022.
Other Area: Off operation from 26/1/2022- 7/2/2022.

Guangzhou Warehouse parcel last receiving date as below

Air freight: 24/1/2022.
Sea Freight: 20/1/2022.

We forecast ticket of sea parcels submitted from Guangzhou to West Malaysia before 30th Dec 2021 can be received before Chinese New Year. This is just an estimation date, actual receiving date still need to depend on actual shipment schedule.


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