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Check Latest 1688 Taobao Shipping Fees

From18.50

Air
  • 0.1-2KG, RM24.50/KG
  • 2.1-10KG, RM19.00/KG
  • 11KG+, RM18.50/KG
  • Actual weight charges 20KG
  • Custom clearance surcharge is included
  • Estimate 3-7 Working days
HOT

From22.00

Air Sensitive
  • 0.1-2KG, RM26.50/KG
  • 2.1-10KG, RM22.50/KG
  • 11KG+, RM22.00/KG
  • Actual weight charges 20KG
  • Accept sensitive items
  • Custom clearance surcharge is included
  • Estimate 4-9 Working days

From5.80

Sea
  • First KG, RM11.50/KG
    1.1-10KG, RM6.00/KG
  • 10.1-1000KG, RM5.80/KG
  • Accept sensitive items
  • Anti-epidemic supplies such as masks, face masks, etc
  • Custom clearance surcharge is included
  • Estimate 15-20 Working days

From30.50

Air
  • 0.1-2KG, RM32.00/KG
  • 2.1-10KG, RM31.00/KG
  • 11KG+, RM30.50/KG
  • Actual weight charges 10KG
  • Custom clearance surcharge is included
  • Estimate 3-5 Working days
HOT

From36.00

Air Sensitive
  • 0.1-2KG, RM37.50/KG
  • 2.1-10KG, RM37.00/KG
  • 11KG+, RM36.00/KG
  • Actual weight charges 10KG
  • Accept sensitive items
  • Custom clearance surcharge is included
  • Estimate 5-7 Working days

From9.00

Sea
  • First KG, RM16.50/KG
    2-5KG, RM9.00/KG
  • 5.1-300KG, RM9.00/KG
  • Accept sensitive items
  • Anti-epidemic supplies such as masks, face masks, etc
  • Custom clearance surcharge is included
  • Estimate 25-30 Working days

From30.50

Air
  • 0.1-2KG, RM32.00/KG
  • 2.1-10KG, RM31.00/KG
  • 11KG+, RM30.50/KG
  • Actual weight charges 10KG
  • Custom clearance surcharge is included
  • Estimate 3-5 Working days
HOT

From36.00

Air Sensitive
  • 0.1-2KG, RM37.50/KG
  • 2.1-10KG, RM37.00/KG
  • 11KG+, RM36.00/KG
  • Actual weight charges 10KG
  • Accept sensitive items
  • Custom clearance surcharge is included
  • Estimate 5-7 Working days

From9.00

Sea
  • First KG, RM16.50/KG
    2-5KG, RM9.00/KG
  • 5.1-300KG, RM9.00/KG
  • Accept sensitive items
  • Anti-epidemic supplies such as masks, face masks, etc
  • Custom clearance surcharge is included
  • Estimate 25-30 Working days

West Malaysia Heavy Sea Freight

RM480/CBM. Minimum requirement 0.5CBM. Add RM50 per CBM for sensitive goods.

*For Genting Highland, Cameron Highland, LANGKAWI & PANGKOR Island is excluded please contact our CS for quotation.

East Malaysia Heavy Sea Freight

RM680/CBM. Minimum requirement 0.5CBM. Add RM60 per CBM for sensitive goods.

*SEMPORNA ISLAND is excluded please contact our CS for quotation.

Parcel Photo

Photographs of the parcel will be taken and sent to you upon request. Parcel inner photo is RM1/each, parcel outter photo is RM0.50/each

Inspection

We will check the condition of the goods for you in advance and report any conditions to you. A service charge of 5% of the total price of the goods is levied

Buy For Me

A one-to-one service to purchase products for you. A service fee of 3% of the total price of the item is charged.

Anti-epidemic Products

Volumetric VS actual weight , take which ever higher. Charges = Air sensitive price + extra RM4/KG

Overweight Charge

Additional charges of RM80 will be levied for parcels exceeding 150CM in length or 68KG in weight.

*Price updated at . If your parcel is over 42kg, BOXKU will automatically replace it with heavy sea freight instead of sea freight lite. Please ask customer service for advice. Click here to check Prohibited & Sensitive Goods.

The advantages of BOXKU consolidation at a glance

Taobao Shipping Comparison

Taobao OfficialTaobao Official Shipping

  • Delivery Time: 28 days or longer (sea)
  • Insurance: Basic insurance
  • Sensitive Item: Not accept
  • Additional Charges: Included 6% SST
  • Free Storage: 10 days
  • Addons: Unavailable

BOXKU Taobao AgentBOXKU Taobao Shipping

  • Delivery Time: *22 days (sea)
  • Insurance: *Coverage up to RM250K or minimum premium from RM1
  • Sensitive Item: Accept
  • Additional Charges: 0% SST, Customs clearance fees are also included
  • Free Storage: 45 days
  • Addons: Provide value-added services (e.g. wood frame protection)

*In the event of any force majeure, such as natural or man-made disasters, the delivery time will be affected.
*Consignment insurace is covered by Tune Protect, see details Consignment Insurance.

Taobao International Shipping's Most Frequently Asked Questions

Frequently Asked Questions

When your package arrives at our warehouse in China, workers will remove the excess packaging, repack and consolidate packages for you. This effectively reduces the weight of the parcels and lowers international shipping costs. In addition, Taobao shipping is based on actual weight or volumetric weight, whichever is higher. This will generally increase the cost of shipping. Moreover, no agent fee and no SST required. BOXKU maintains lower shipping costs and high quality of service at the same time.

Volumetric weight or dimensional weight is an estimated weight value based from the length, width and height of a package. Volumetric weight = (Length * Width * Height cm) / 6000.

Sea(Lite): BOXKU use actual weight or volumetric weight to determine your shipping fees, depending on which is higher.
Air: After comparing the volumetric with the actual weight of the item, if it does not exceed 20KG, the shipping cost will be calculated based on the actual weight of the item. On the contrary, the shipping cost will be calculated by volumetric. 20KG for West Malaysia, 10KG for East Malaysia.

*For large items or over 42KG, we recommend the use of heavy sea freight. Refer to next question "What is m³ ?"

Refers to units of cubic meters, where 1 CBM equals 1 cubic meter. Its SI symbol is m³. If the goods are shipped to foreign countries, it is necessary to use containers. Container models are different, the size of the stuff is also different, so the cubic meter that cbm as a unit of measurement to the container loading statistics. Calculation of cubic metres: Cargo volume = length * width * height (in meters). If the dimensions of the box are 100 CM * 100 CM * 100 CM, the total shipping volume CBM = 1 CBM cubic meter. A common international algorithm for shipping costs is how much shipping costs are equal to 1 cubic meter in volume. It is preset to use sea freight lite. If your parcel is over 42KG, BOXKU will automatically replace it with heavy sea freight instead of sea freight lite. Depends on which shipping cost is lower.

Normal Goods: Apparel, Shoes & Bags, Furniture, Mother & Baby Products, Sports Goods, Non-Magnetic Goods, Books

Sensitive Goods: Counterfeit / Genuine Products, Genuine Dolls, High Value Products, Foods, Jewelry, Liquids, Powders, Pharmaceuticals, CD-ROMs, Videos, Genuine Products, Electromagnetic Products, Electrical Appliances

Prohibited Goods: Dangerous Goods, Weapons / Plant Poultry / Currency / Tobacco, White Powdered Goods, Unidentified Liquids, Alcohol, Cigarettes, Liquids (explosive and flammable), Pharmaceuticals and Flammable Substances, Chemical Goods, Spray. For details, please go to Prohibited Goods

You will be notified via the BOXKU App when everything is ready for payment. BOXKU currently offers credit card, online transfer, Boost and TouchnGO payment. BOXKU bank account details:

CIMB BANK
AGE SOLUTIONS (M) SDN. BHD.
8010724640

Address: 广东省广州市白云区钟落潭镇乌溪村中和路53号自编1号仓运道博市酷仓, 邮政编码510545

Please log in to the BOXKU App and enter your parcel tracking code in "Tracking" section to tracking parcel. Alternatively, please navigate to Track & Trace page enter tracking code to trace your parcel.

45 days(Air) / 30 days(Sea) without any additional charges. A late pickup fee is charged when overdue.

Courier company in China will update delivered on behalf of BOXKU ( even item not send yet but schedule for the day to deliver ) the practice is to collect all parcels and then send to BOXKU warehouse daily around 3pm to 6pm. BOXKU warehouse will update 'COLLECTED' in BOXKU APP once item has successful collected.

We are constantly monitoring your parcel, once your parcel has completely arrived in our warehouse, we may notify you through BOXKU APP.

BOXKU's warehouse cut-off time is 5:30 p.m. daily and is closed on Sunday. Parcels delivered after the cut-off time will be updated on the next working day.

This is a discrepancy with the goods you have declared e.g. sensitive goods misrepresented as non-sensitive goods. Click here to find out about sensitive goods and general goods. BOXKU will charge a fee for parcels returned to our warehouse, please contact our customer service to find out more.

Once all your parcels have arrived at our warehouse, you can start booking consolidation services through the BOXKU App. Fill in your parcel value on the payment page and it will automatically calculate the estimated sum insured, choose the premium amount that suits you (see Consignment Insurance) and complete the payment.

Still have questions regarding Taobao international shipping? Please kindly contact our customer service via Live Chat.

Taobao Shipping From China To Malaysia

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