Taobao brings big box one-stop shopping to your fingertips with its range of products available at the click of a button. Whether you're shopping Taobao on your computer, tablet or phone, you can be sure to find what you're looking for on their website. Actually buying things on Taobao is not as complicated as it seems. Now you can learn how to shop on Taobao in no time just by going through this tutorial "How To Buy From Taobao? [2022 Complete Guide]". Before you learn how to shop on Taobao, you can also learn these tutorials: How To Register Taobao Account in 3 minutes? and How To register Alipay(Zhifubao) account in Malaysia?
This tutorial is divided into two parts:
How to buy on Taobao(Desktop/PC)
- Sign in to your Taobao account.
- Search through categories.
- Find a product you want to buy.
- Add the product to your cart.
- Proceed to checkout.
- Enter a shipping address.
- Confirm order summary & make payment.
- Book forwarding service.
How to buy on Taobao(Mobile App)
- Sign in to your Taobao account in Taobao App
- Search through categories
- View and select a product
- Add the item to cart
- Proceed to the Taobao checkout
- Enter a shipping address
- Choose a payment method
- Obatin tracking code & book forwarding service
Detailed Instructions on how to buy on Taobao(Desktop/PC)
Step 1: Sign in to your Taobao account
Click on https://world.taobao.com/ and go to the official Taobao website. Click "Login" in the upper left corner to log in to your Taobao account. You can change the language of Taobao website to your preferred language by reading this guide: How to Translate Taobao from Chinese to English.
Step 2: Search through categories
On the top left of the home page, select a product category. Move your mouse pointer over the main product category to expand the product subcategories for more options.
Step 3: View and select a product
You can sort products by "Comprehensive Ranking", "Sales", "Credit" and "Price". If you prefer products with average ratings, just keep the default preferences. If you focus on product sales or price, select "Sales" and "Price". As for "Credit", it is the buyer's trust in the seller. Select the products you like and go to the next step.
*Tips, If you are having trouble selecting a product, you can contact our customer service for assistance.
Step 4: Add the product to your cart
Check product specifications and details. Select product specifications and quantity. Click the "Add to Shopping" button to add to your shopping cart. Click on the shopping cart shortcut to go to the shopping cart page.
*Tips, You can get the weight of the item by talking to the seller and estimate the shipping cost by using our Taobao shipping calculator.
Step 5: Proceed to checkout
Select your products from the shopping cart and confirm the price, then click the button in the bottom right or top right corner to checkout.
Step 6: Enter shipping address
Click the "Use new address" button. Prompt for a new window. Set BOXKU's warehouse address as the shipping address.
*Tips, You can fill in the Malaysian shipping address directly, but you will have to pay more expensive Taobao official shipping charges. Also, sensitive items are not accepted for Taobao official shipping. Read Why you need forwarding agent? Not just saving on shipping.
Open BOXKU(Download BOXKU App) app and login to your BOXKU account. Navigate to top left corner click option icon to expand menu. Select "warehouse info". Copy BOXKU warehouse details and back to Taobao website. You may follow the screenshot to fill in BOXKU address except "04". This is unique BOXKU recipient ID for you only. Usually like "boxku/Your ID". Please check BOXKU app in warehouse info screen to confirm your own recipient ID. You may tick the checkbox to set as your primary Taobao shipping address. Click save button to store BOXKU warehouse address.
Step 7: Confirm order summary & make payment
Click the button at the bottom right corner to make a payment. It will redirect to Alipay and you can pay by credit card, Malaysian e-banking or digital wallets
*Tips, A 3% transaction fee will be charged for using a credit card or 1.5% transaction fee will be charged for using Malaysia eBanking. Click "Continue" to make payment. In this demo, we select eBanking to complete Taobao payment. BOXKU offers payment on behalf service, please contact our customer service if you need it.
Step 8: Book BOXKU shipping service
When you receive Taobao notification that the seller has shipped the product, you may check Taobao order details or seller to obtain Taobao domestic tracking code. At the top of Taobao, select the menu in the upper right corner, as shown in the screenshot below.
Click to show shipping details.
The red box is the parcel tracking code. You can also check the shipping status of the parcel here.
After that you may book shipping service from BOXKU. Read "How to book service?" for detailed instructions. After completing your subscription to our service, all you have to do is wait to receive your package.
Detailed Instructions on how to buy on Taobao(Mobile App)
Step 1: Sign in to your Taobao account in Taobao App
Download and install Taobao App from Google Play or iOS Appstore. Sign in to your Taobao account by enter phone number, username or email.
Step 2: Search through categories
At the top of Taobao app dashboard, select "Category" (as shown in the screenshot). You can choose from the popular product categories. For more detailed categories, you can select "More".
Did you know that you can search for products by taking a photo in the Taobao app? You can use this feature by simply tapping the camera icon on dashboard. Take a photo and let Taobao Ai search for the exact same product or a similar product for you.
Step 3: View and select a product
You can search for products by "Overall Ranking", "Sales", "Credit" and "Price". If you prefer products with average ratings, just keep the default preferences. If you want to search for products by how many sales, select "Sales". If you want to search products by selling price, select "Price". As for "credit", it is the buyer's trust in the seller. Select the products you like and go to the next step.
Step 4: Add the item to cart
Here you will find some more detailed information about the product you have selected. Product information also includes the following:
- if there are any variations that you can look at
- retail and discounted price
- when you can expect to get it, or how many are left in stock
- customer testimonials
Choose product variation(if any) and select "add to cart".
Step 5: Proceed to the Taobao checkout
Click shopping cart icon in the upper right corner(see screenshot). Select the products you want to checkout and confirm the details. Click the checkout button at the bottom to proceed to checkout.
Step 6: Enter a shipping address
You will need to select an address to receive your items. If you don't have one, you will have to create a new one. Click the button at the bottom to create a new shipping address. Fill in BOXKU's warehouse address as the shipping address, phone number as warehouse phone number and your BOXKU ID as the recipient name(see screenshot 2). Click in each of the boxes underneath “Enter A New Shipping Address” and type in or select:
- Recipient name
- Phone number
- Detailed Address
- Set as default shipping address
Click the Save button at the bottom to go to the next step.
You can obtain BOXKU warehouse info and your unique BOXKU recipient name from BOXKU App(see screenshot).
Step 7: Choose a payment method
You have to choose a method of payment for your purchase. The example uses a credit card payment.
*Tips: Read What payment methods are accepted by Taobao?
Step 8: Obatin tracking code & book forwarding service
When you receive a notification from Taobao that the seller has shipped your order, you can view the order details and tracking code on Taobao app. Copy the tracking code and use BOXKU app to book forwarding service. Read here "How to book service" to learn booking service via BOXKU app. After that you just have to wait for the collection of your parcel!
Do you find it troublesome to buy things from Taobao? For example, shipping or payment methods. Need an agent to handle it for you? We can help! Read Why you need Ask Me Buy? Talk to us now to get a free one-on-one consultation.